Sunday, December 10, 2006

Christmas Gifts!

Looking for something for that special person on your list? Z-CoiL Footwear makes an excellent gift for that hard-to-buy for person on your list! Just think of how you can be remembered all year round when they are living a pain-free life. We offer gift certificates in any amount for your purchase.


Does that special person already have enough pairs of Z-CoiL Footwear (although I believe there is never enough)? How about some soft, cushioned Thorlos Socks. Right now we have a special "Buy 3 Get 1 Free" sale on some of the most comfortable socks you have ever had on your feet. They have excellent wicking to keep the moisture away from your feet.











Tired of seeing your loved ones shoe laces untied? A pair of Knoty Boy Laces turn any tie shoe into a slip-on so you never need to tie your shoe again!




















We carry a wide selection of shoe care products including cleaners, brushes, protectants, laces and polish. We also have great shoe cleaning kits that include a brush, polish, mink oil and conditioner.

Who would have thought that a Z-CoiL dealer could be a one-stop-shop for all your Christmas needs!! At least, ones that are practical and that will put a smile on someone's face! What a better gift than a gift of pain relief!

Till later,
Caesar...

Sunday, November 12, 2006

Children in Z-CoiLs



We get asked many times in a month if we fit children in Z-CoiL Pain Relief Footwear. The answer is: only if there is a medical necessity for them to wear Z-CoiL Footwear. There are a few reasons for that...

First and foremost, kids tend to use their body before their head! Imagine a young girl jumping rope with Z-CoiL Footwear on. The coil would present a danger to them if they caught the rope in it.

Secondly, children's feet are still growing and Z-CoiL Footwear is an investment expected to last several years. I know that my kids outgrew their shoes every 3-6 months, and that would be very expensive if they were wearing Z-CoiL Footwear.

Last, kids can be intimidated by peer pressure. The first time that someone makes a comment about their shoes being a bit different, they might never wear them again, and we do not want closetware!

Now, that being said, I have many children in Z-CoiL Footwear. We talk to them about the dangers of the open coil, we give them responses to tell their friends if they do have a crude comment, and we will fit them a bit big with extra padding so that they will last longer as they grow. We also talk to their parents and ensure that they understand the risks and the benefits of their child wearing Z-CoiL Footwear.

A few examples of the children we have fit:
  • We have a very special customer who has muscular dystrophy. His feet always hurt and he could not participate in PE or other sports with his friends. He drug his toe and wore out shoes very quickly. With the Z-CoiL Footwear, he is no longer in pain, and he can run, jump, and experience the same childhood his friends are!
  • We have a young girl who destroyed her feet and knees doing gymnastics from an early age. With her special footwear, she is also living a normal life pain-free.
  • Another young boy was born with a congenital issue of the ankles and has always caused him severe pain. Again, Z-CoiL Footwear has allowed him to have a more normal childhood.

The list goes on and we have provided great benefit to many children when they are fitted correctly and the child is educated.

Till later,

Caesar...

Tuesday, October 24, 2006

What a Hectic Month!

As I had posted, I was out of town for some very intense training for two weeks on my journey to become a pedorthist. I complete the pedorthic training and passed the test for the class! It was 11 days of 8:00AM to 7:30 PM with an hour for lunch with tons of information thrown at us, but I really learned a lot. It will help immensely in understanding people's issues and better fit Z-CoiL's for our customer's problems. I came back home for a couple of days then flew back out to Albuquerque to help out at the International Balloon Fiesta.



Z-CoiL Corporate had a booth there and were selling tons of shoes to people throughout the world! It is great exposure for our innovative product plus if you have never been to the Balloon Fiesta, there is a lot of walking everyday (just to get from the parking lot alone!) plus a huge field where all of the balloons launch from There were 700 balloons representing many different companies. So, here are at least a couple of shots for your enjoyment!





Till later,
Caesar...

Friday, September 15, 2006

Training time!



I've decided to take courses to become a Certified Pedorthist. So, what is a Pedorthist? Pedorthists are trained in the design, fit and function of shoes and orthotics. They practice both the “science and art” of making feet comfortable.

As a Z-CoiL retailer, we are always seeing various medical issues that people arsufferingng from and in order to better understand how we can properly fit our customers, I think it is a wise investment for me to take this training...

So, I will be out of the store from Sept 16 through October 1. This will leave us a bit short staffed, so your patience is appreciated as Andrew provides the best service he can in my absence!

If you send any request into through our website, it will not be responded to until after Oct 1, but feel free to call the store for additional information.

Till later,
Caesar...

Thursday, September 07, 2006

Great Day!



How many times a day does someone say to you "Have a great day!" I know I hear it and say it a lot... Yesterday, a couple of things happened to help me understand better what a great day is. It is very relative, depending on your situation.

The first thing in the morning, I was out in the back of the store and noticed our cardboard man making his rounds. He makes a living by going around to shopping centers picking up cardboard boxes and taking them in for recycling. His truck was jammed full of cardboard, much more than normal. I asked him how he was doing, and he said "I'm having a great day! So much cardboard today!" That's what his measure of a great day was. He was smiling from ear to ear.

A little later, I had a customer come in the store. She was helped in by her husband to help steady her. Due to her back and knee issues caused by an automobile accident, she was very unsteady on her feet and in a lot of pain. We fit her for a pair of Z-CoiL Footwear and she was amazed! She could walk without assistance and her pain level had decreased dramatically. She made the comment "This is a great day for me! I just can't believe how much better I feel!" Her measure was the amount of pain relief and stability she had gained from the footwear...

This led to me thinking about my day. We had not sold as many pairs of shoes as I would like to have sold, but I realized that overall it was a great day for me also! I was above ground and breathing, I have a great family, friends and a comfortable home, and I had changed yet another person's life! What else could you ask for...

Till later,
Caesar...

Wednesday, August 30, 2006

Am I Wearing a MAN's Size???



I sold a pair of Freedom 2000's to a female customer the other day. She came back into the store yesterday very irate because I sold her a man's shoe! She was a woman's size 9 1/2 and we come in full sizes, but it so happens that a man's size 8 is the same as a woman's 9 1/2 so it was a perfect fit. She returned the shoes, not because they were uncomfortable but because they said men's 8!

Many of our styles are unisex, ranging from a women's size 5 to a men's size 14. Some shoe manufacturers make men's shoes wider than ladies, but that is not the case in Z-CoiL Footwear. Our goal is to ensure that the length and width are appropriate and that the shoe is adjusted correctly, allowing you to experience the pain relief that is possible. We run on the wide side, but we have ways to fit narrow feet and we have ways to deal with half sizes.

Leave the fitting to us! We will fit you in the appropriate size and discuss with you how they feel to make sure they are comfortable. Don't be hung up on what the shoe says. Each manufacturers sizing varies, so if you wear an 8 1/2 but I put you in an 8, it will be because it fits!

Till later,
Caesar...

Tuesday, August 15, 2006

Vacation time!



I will be out of the store from Aug 16 through Aug 23. If you send in a request for information, it will not be answered until after that time.

Andrew will be holding down the store and your patience is appreciated.

Till later,
Caesar...

Monday, August 14, 2006

Testimonial - Barbara England



Pictured above is Barbara England, who first came to us in February of 2005. Barbara suffers from Lupus related issues and has had to have her ankle joint fused, which impacts her gait. She first bought a pair of Freedom 2000's in blue and white and has never regretted that decision! A year later, she purchased a pair of black Taos Strap's for more dressy occasions.

"I was in Stanford Emergency and noticed the nurses wearing the shoes (Z-CoiL Footwear)," says Barbara. "They said they could do 12 hour shifts with no pain.

"When I was released, my husband took me to get these shoes. These shoes allow me to walk straight for the first time in 5 years. They have also corrected my posture. They are spectacular!" concludes Barbara.

Barbara was in the store with her daughter looking at new styles. Barbara's daughter and son-in-law purchased two more pair of Z-CoiL Footwear for her since she no longer wears any other shoes except Z-CoiL Footwear!

Till later,
Caesar...

Monday, August 07, 2006

Interesting returns...



As you are aware, if Z-CoiL's are not working for you, we have a 7 day no risk trial period. We do get some returns, although very few. I was going through the return reasons the other day, and thought I would share a few of the more interesting reasons:

- "I wore them for a full hour and they did not totally get rid of my pain!" You have to understand that this person had severe plantar fasciitis and heel pain for over 5 years and you could see the swelling in the heel. I know what our shoes can do, and in many cases, heel pain will be greatly reduced just by wearing them for a few hours... but to have total relief with such a severe condition as hers in an hour would take a miracle! She did say that her pain was 50% relieved, but that wasn't good enough. If she would only have given them a little more time...

- "I couldn't get into my sports car easily." This customer wore them for 1 day. In that day, her back felt much better and her poster improvement was incredible! We offered many solutions such as Knoty Boy shoelaces to be able to slip in and out of the shoes and wear a different pair of shoes to get in and out of her car, but to no avail...

- "I'm a woman and I am too vain to wear something that looks like that." This woman wore them for five days, and during that timeframe, was able to cut down on her pain medication for her knees, but she decided that she would rather take the pills than wear something that "ugly". As we say, vanity versus sanity... you choose!

- "My sister did not like the looks." This customer had bad back issues and the shoes were helping her tremendously in just a few days. She goes out to lunch twice a week with her sister and her sister did not like them? Who is wearing them? Who is in pain? Not her sister... So, the customer decided to go forward with surgery.

- "They make my foot look big when I look down!" The shoes did help this customer's knees tremendously and she said she was less tired at the end of her 12 hour shift. She decided to keep looking for something that made her feet look smaller.

Maybe I take my job too seriously, but when something works to cut down on the pain with no medication or surgery, why would you want to opt for another choice that is invasive? I wished all of them best of luck and sent them on their way...

Till later,
Caesar...

Monday, July 17, 2006

Testimonial - Kathy Phillips


Kathy is a teacher who was suffering from knee issues. She was getting ready to go on the trip of a lifetime in Patagonia Chile! The map above gives you an idea of her route. She knew she was going to have trouble, so she stopped in to get a pair of Z-CoiL Pain Relief Footwear. Kathy chose a pair of Freedom 2000's in blue and white to take this trek!

"I bought my first pair the day before I left San Jose for a hike around the mountains of Torres del Paine National Park in Patagonia, Chile in South America," says Kathy. "I was apprehensive about this hike because I have lousy knees and was willing to try anything that would help me finish this hike."The hike was 80 miles and I spread it out over 13 days. The trail was every kind of terrain; flat, steep up, steep down, rocky, boulders, hideous mud slog, straight down the hillside slippery mud, down-climbing rocky areas, wading through the ice cold glacier fed stream...
"My Z-CoiL's worked extremely well on all these kinds of terrain. I credit the shoes with making it possible for me to finish all 80 miles!

"I also have a pair of sandals that work great when teaching," concludes Kathy.

You can see by the pictures that there was some pretty incredible terrain that Kathy covered, and her Z-CoiL's performed great!

Many people in the store are always concerned about having an open coil when they are out hiking. As long as you follow some simple, common sense precautions, you won't have an issue.



Until later,
Caesar...

Saturday, July 08, 2006

Testimonial - Barbara Miller



Barbara is a registered nurse who first came into our store in January, 2005 with low back and knee pain. She tried on a pair of Z-CoiL's and what a difference it made!

"A friend recommended Z-CoiL's to relieve my back pain and they did that and more!" says Barbara. "I work on cement floors walking all day caring for patients and before X-CoiL's, my hips and thighs would sting and be severely painful.

"After one day of Z-CoiL's worn at work, no more pain anywhere! I use these forever and ever through all weather and activities.

"Thank you for helping make my professional and personal life so pain-free and give me a great attitude toward life again!" concludes Barbara.

Barbara came in today to buy a pair of sandals for the heat wave we are having to add to her collection of Taos and Zueco clogs.

Saturday, July 01, 2006

Independence Day!



Wow! The summer is almost half over already! Time has flown right by. We have had a very busy time in the store and we thank our customers for your continued success.

Independence Day is very special in that we have the opportunity to celebrate the true freedom we have in America... And Z-CoiL's are very special to many people in that they allow them a different kind of freedom... Freedom from pain! Freedom to live their life in a more productive manner! We are very thankful for having the opportunity to provide this freedom for our customers.

This week, another dealer brought a clip to my attention which says it better than I could ever do. For those of you who are young enough that you don't remember Red Skeleton, he was a movie star and comedian on television back in the 1950's. He created a number of characters and his show was watched by millions. He did this on his show one evening, back when shows were live. It is a bit long, but it is worth listening to! Click here to view the clip.

Enjoy the Holiday... and your freedom!

Wednesday, June 28, 2006

Z-CoiL's during Recovery!



As I had reported, I broke three ribs in my motorcycle accident. My feet were both bruised and swollen I could not fit my Freedom 2000's on. My SideWinder Sandals were at the store since I don't ride my motorcycle in them, and all I could fit on my feet the next day were a pair of old non-Z-CoiL sandals. With every step, I could feel the impact echo through my rib cage causing much pain. My wife generously volunteered to take me to the store to get my SideWinders and what a difference they made! Getting rid of the pounding helped tremendously to reduce the pain... not eliminate by any means, but reduce!

I had a woman come into the store a few weeks ago. She had injured one of her ankles and was in an orthopedic boot. Unfortunately, the boot was a half inch higher than her regular shoes, and with the injury, she was coming down much harder on her good leg. Due to the difference in the leg lengths, her hip and back started hurting. She purchased a pair od Z-CoiL's and we adjusted the one for the good ankle. This put her in balance since we are a bit higher than a regular shoe, and the reduction in the impact eased her pain in both the hip and the back! She has since gotten out of the boot and has purchased 3 more pair of Z-CoiL's, which has also helped with the recovery of her injured ankle.

This is not to say that it is the best thing for every type of injury during the recovery phase, but we have been successful with many people in easing the pain as they get through different types of trauma to their body. So, when you have an injury, come and see us!

Till later,
Caesar...

Sunday, June 25, 2006

TV Advertising



Many of you might have noticed our ads now running on your local television station. We were recently given permission to do TV advertising on major networks. This has definitely helped grow our business and busy-ness! It is really interesting to see the attitude of the people that come in off of the ad versus the people who come in due to an encounter with a Z-Coil wearer and who have heard someone's personal account.

Does the word "skeptic" describe it? Pretty close. When a person has had an opportunity to talk to a real live person (especially if it is someone they know), they become more intrigued and curious plus they are filled with hope that these unique shoes can also help them. When it is based on a 30 second ad, their interest is piqued but they are not a believer and in many cases do not have much hope... Many times they won't even try Z-CoiL's on! We had one woman today that saw the ad, drove 45 minutes to the store, but would not even try them on... The worst part is that she was suffering from heel pain, and I don't remember a single case where we were not able to provide some immediate relief in this area.

You do not have to take our word for it to become a believer... try them on, experience them for a week in your environment. If they are still not for you, then what have you lost? Just a trip to the store, nothing more...

Till later,
Caesar...

Tuesday, June 20, 2006

Testimonial - Wanda Elder



Wanda first came into our store 2 years ago suffering from pain in the ball of her foot. She works as a financial analyst at a local hospital and had seen Z-CoiL's in the hospital plus her sister purchased a pair.

"My sister had terrible plantar fasciitis pain and when she put on Z-CoiLs, she immediately felt better!" states Wanda. "I almost stopped doing aerobics because of the pain in the ball of my foot. I too had instant relief with Z-CoiLs and continue exercising.

Wanda came in to purchase a second pair of Z-CoiL's to be able to swap off with her first pair.

Till later,
Caesar...

I'm Back...



So, it has been three weeks since I have posted in my blog... and the last post said I would do better at posting every week! I do have a pretty legitimate excuse... I was in a motorcycle accident where my bike slipped out from under me at 50MPH on a curve where a natural spring had developed over the highway. I went down but survived! A few broken ribs, a broken finger, stitches, cuts and scrapes everywhere, but I survived! I was very lucky in that I didn't roll, but slid with the bike and an EMT was two cars behind me who took control of the situation and got the cars stopped and came to my aid. God was on my side that day!

So, my apologies for the lack of posts, but I had to take a bit of time off for healing but I'm back and raring to go!

Till later,

Caesar...

Friday, May 26, 2006

I've been a bad blogger...



If you look back through my blog, I used to do several entries per week! Lately, it is several per month... I have a million excuses, like vacation of my staff and myself, very busy in the store, taxes, and the list goes on... But in the end, the priority will change and I will do better! I appreciate all of the feedback I get from people that come into the store about the usefulness of the entries and someone today told me that they miss the usual updates!

So, hold me to it... email or post a comment if I slack off!

Till later,
Caesar...

Cushioning



Many people wonder why we stress the nature of the neoprene material in the front of our footwear. It's really quite simple... Most shoes use an EVA foam, which can compress to nearly 50% of it's depth and over a short period of time, it will remain there. This allows for the shoes to feel very cushioned and soft when you first buy them but within a period of months, you can feel the pavement again.

This is not the case with our shoes. I used to replace my athletic and running shoes every 4-6 months because they would loose that soft feeling. I now have a pair of Freedom 2000's that are close to 3 years old. I wore this pair for two years pretty much every day from 6AM to 8PM and they still feel cushioned! I still wear them when I ride my motorcycle and work in the yard, but wear my Anniversary Z-CoiL's and my sandals now for everyday use.

An interesting article was published that pointed out when you should replace your normal (non-Z-CoiL) shoes

"When Should Running Shoes Be Replaced?"

"Your kicks will cushion for only about 200 miles," says Lance D. Barry, D.P.M., a Georgia podiatrist who has completed 21 marathons. "After 200 miles, the midsole has lost enough impact cushioning to make you more prone to heel pain and carpal tunnel-like symptoms."

Don' t track miles? "Pinch the sole with your thumb on the outside and fingers inside," says Richard Braver, D.P.M., a science adviser to Runner's World. "If your fingers can't compress the sole, it's time for a new pair."

Source: Matt Bean, Men's Health Magazine (NAT) [5/24/06] "

I challenge anyone to take the pinch test with a pair of Z-CoiL's that are a year or two old... it will still compress! The quality materials used in Z-CoiL Footwear outperform all other shoes on the market.

Till later,
Caesar...

Tuesday, May 09, 2006

Z-CoiL's Help in a Marathon!



We've featured Dan Crotty before on our website with pictures of him at the top of Mt. Baldy in New Mexico and in Ireland on some very rocky surfaces. Dan originally came to us with bad knees and problems with his feet in December 2003 and had to hike 70 miles in 10 days at Philmont Scout Ranch in the mountains of New Mexico. He did not think he could do it, but he managed the hike with no issues!

This time, Dan took on a team marathon with his relatives in the Big Sur Marathon on Sunday, April 30. The course varied from some straight and level to some pretty interesting terrain.

Here's Dan's comments:

"Hello, Caesar,

The attached photograph shows me near the finish line of the recent Big Sur Marathon. I ran the 5th and last leg of our marathon relay team: five miles up and down three hills.

The Z-coil shoes sure open up possibilities!

Thanks again.
Dan"


Your right Dan... Imagine the possibilities! Congratulations on your latest triumph!

Till later,
Caesar...

Monday, May 08, 2006

EZ Shoes Ranked 6th Among All Dealers!



EZ Shoes has moved up from the 13th position at the end of 2005 to the 6th position at the end of the first quater of 2006! Our sales have increased tremendously due to additional advertising, word of mouth, and doctor referrals.

This is exciting for us since it not only means that our business is growing, but more importantly, it means that there are many, many more people out there who have benefited from Z-CoiL Pain Relief Footwear and are able to participate more fully in their day to day activities pain-free!

So, to all of you that have helped make this possible, we send our sincere thanks and look forward to a long and healthy relationship in the future!

Till later,
Caesar...

Friday, April 07, 2006

Vacation time!



I am off to go skiing for the next 10 days! The store is in the capable hands of Andrew, but you have to be patient if we get a rush in the store! We want to ensure a quality fit and that takes time...

Till later,
Caesar...

Thursday, March 23, 2006

Motivation...



I had a customer come into the store today who has been evangelizing the benefits that she has received from Z-CoiL Pain Relief Footwear! She went from barely walking to now walking 6+ miles per day. She regularly comes by to pick up more cards to hand out to people, and she was wondering how many people had come in as a referral from her. She was very surprised to hear that no one at all had come in!

That's really not that unusual... it seems like people need to hear about or see Z-CoiL Footwear at least 3 times before they come in. Each time reinforces in their mind the benefits that they might receive and each time a little more sticks...

This week, there were a couple other motivators that were apparent. One of them is vacation! We have had at least 4 people this week who have foot or knee issues and are about to take a vacation of a lifetime... either to Europe, DisneyLand, or Mexico, and know they cannot make it without some help.

Another is that the doctor said to plan for surgery within the next few months in order to remedy the issue they have...

And the last one this week was that the doctor had to increase the amount of pain medication in order for them to "function".

So you see, there are many different reasons people come into the store... what will it take to motivate you and get you to try a pair of Z-CoiL Footwear? More medication? Missing out on a vacation? Surgery? Family problems because you cannot participate?

Don't let it come to that... Come in and at least try a pair on! We don't charge for that... yet!

Till later,
Caesar...

Monday, March 20, 2006

Transformation!



Wow! I had two different customers come into the store this week... in both cases, it was hard to recognize them! The first person had originally come into the store about 1.5 years ago and was walking with a cane, overweight, and with very poor posture. This week, she no longer was using a cane, had lost over 40 pounds, and was walking incredibly well! The second person originally purchased her shoes about two years ago when she was pregnant. She gained 90 pounds during the pregnancy with twins, but this week, I swear she had lost all of it!

The reason? Exercise... By getting rid of the different pain related issues, they were able to start their exercise program and lose weight! They both looked fantastic, and the whole aura around them was different... Self confident, happier, and pain-free!

That's what we like to see!

Till later,
Caesar...

Z-Walker Slip Resistant Now Available!



For all of you restaurant workers and people who deal with slippery environments on a daily basis, we now have the Z-Walker SR which sports a slip resistant sole!

The new SR outsole rubber is softer in order to make it resistant to slipping, therefore it may wear out more quickly. Wearing them on abrasive surfaces may also cause quicker outsole deterioration, so they are not recommended for heavy-duty use on rough surfaces.

Supplies are limited and the first shipments come with an extra set of heels as a bonus!

Till later,
Caesar...

Monday, March 13, 2006

New Colors!

We have had many requests in the past for brown or earthy tones in our shoes. You spoke up and Corporate listened!

We now have in stock a Brown Z-Walker (renamed from the CloudWalker) and a tan Zueco Clog. The Zueco can also be dyed in other brown tones if you prefer a little darker shade. Supplies are currently limited in the store, so come on in and grab yourself a pair!





Till later,
Caesar...

Testimonial - Michael McMillen



Michael came into our store in January, 2005 with his wife, Qing, to purchase a pair of footwear. Michael has a severely injured back and had great difficulty walking. He is a college professor and must be on his feet constantly.

"I was walking with a cane and couldn't stand for more than 15 minutes," says Michael. "The day I bought my first of two pair, we stopped at the San Jose Import Car Show. I walked and stood for 6 hours with no cane and no pain!

"Since buying the sandals and the CloudWalkers, I haven't worn any other shoes. I have told all of my co-workers about them. I wear the sandals every fair weather day and my CloudWalkers on poor weather days.

"I have a heart condition and have to walk to keep my blood flowing. Before, I couldn't walk more than 1/2 mile. Now I can do several miles with no strain or pain! Before buying Z-CoiL's, my only medical option was back surgery," concludes Michael.

Michael's wife is about to go to work as an X-Ray tech. She is getting her first pair today. She has witnessed what they have done for Michael and wants to experience the same level of comfort as she tackles her new position.

Till later,
Caesar...

Thursday, March 02, 2006

Our Return Policy...



Because our footwear is unique, we have a unique return policy. If your purchase a pair of footwear from us, we allow you to take them on a 7 day "test drive" to see if they are going to work out for you. We believe in our product and want you to be able to experience it without worrying about money down the drain! We do ask one thing in return... If you are having any issue with the footwear, such as pressure in the arch or increased pain somewhere, come in at your earliest opportunity and let us adjust the footwear. Most times, it is a simple change of the coil or adjustment in the orthotic and it will straighten it out. We can extend the test drive if necessary to have you try the Z-CoiL's for another 7 days. If you are willing to work with us, we are willing to put whatever time is necessary to help you reduce or eliminate your pain.

Our goal is to adjust the shoes as best we can while you are in the store and send you out comfortable. The fact of the matter is that we are changing your alignment plus when you are in your normal environment, you are doing things differently then when you are just walking around the store. Sometimes, we can't totally anticipate what the impact will be and adjustments will need to be made. We take our profession seriously... we want to help people lead a normal, pain-free life. We get a bit frustrated when we get a return from someone who will not work with us when we know that a simple adjustment will take care of the issue. Any footwear that comes back costs us money, which is a part of doing business... but I don't think that it is too much to ask to give us a chance to make it right before returning the footwear!

The other thing that is frustrating is abuse of our return policy. Two cases in point happened this last week. One gentlemen who was suffering from plantar fasciitis and gout came severely limping into the store, barely putting any weight on one foot. His one shoe was barely tied due to the pain he was experiencing. He brought the shoes back 7 days later and returned them saying they did not help. The interesting part was that he was not limping and his shoe was tied normally indicating that the swelling had gone down and he no longer had an issue. Z-CoiL's resolved his issue so he returned them... kind of like a free rental!

The other case was a woman and her husband that each bought a pair. They wore them for a week and returned them. When asked what the issue with the footwear was, they responded that there was no issue, they just thought it would be fun to wear them for a week since we had the "test drive" policy! She told me that they had no intention of keeping them when they purchased! Of course, it cost her nothing but cost me over 15% of the sale...

So, please, if you come into the store to buy a pair of Z-CoiL's, be sure that you really want them to work. Don't do it for fun and don't assume that if the footwear has a pressure point after a couple of days that they cannot be adjusted. We have fit thousands of pairs of shoes and understand what we can and can't do!

Till later,
Caesar...

Monday, February 27, 2006

Testimonial - Deborah Renner



Deborah first came to our store in may, 2004 complaining of foot and ankle pain. She is a Retail Supervisor at a large department store, and is on her feet all day, every day, ensuring the operations are running smoothly.

"I constantly had foot and ankle pain due to being on my feet all day," says Deborah. "Since purchasing Z-CoiL Shoes, I no longer have to worry about my feet and ankles. A very good investment for my feet!" concludes Deborah.

Deborah purchased a pair of Brown High Desert Hikers so she had a pair of Z-CoiL's to wear when she was not at work. After 21 months of wear, she also needed to replace the heels on her CloudWalkers... but the shoe itself is still going strong! Not a bad investment!

Till later,
Caesar...

Testimonial - Christy Camacho



Pictured above is Christy Camacho and Bill Stamp, who have been wearing Z-CoiL Pain Relief Footwear for about 2 months. Both were suffering from low back pain and foot pain.

"I used to have a great deal of low back and heel pain," says Christy. "I couldn't walk for more than 1 hour.

"Now with these shoes, I can shop all day long! They are the best investment I have ever made. I am here to buy my second pair. Just love 'em!" concludes Christy.

Bill's back pain is also gone and both of them were in the store to purchase a second pair for wearing when they weren't at work.

Till later,
Caesar...

Sunday, February 12, 2006

How Much Time Does It Take?



This is a question we get all of the time when people call on the phone, and it is not one that is easy to answer! The short and long of it is that it could take anywhere between 30 minutes and several hours.

If you have a "normal" foot (whatever that looks like) with regular arches, a perfect size for the Z-CoiL, not too narrow or wide and a normal gait, it might take 30 minutes if there is no one else in the store.

On the other hand, if you have severe issues with your feet, legs, knees or back and require a lot of adjustments, then it could take a couple of hours.

If there are a lot of people in the store, we try our hardest to service everyone, making the best use of our time. Saturday was a good example. We had a handful of people between 10:00 and 3:00, then the flood gates opened! We had people everywhere and boxes of shoes everywhere. Most people required a fair amount of adjusting and it took us a couple of hours on many of the people. Luckily, there were some returning customers who brought in their current pair which makes it easier to adjust.

So, please plan for adequate time. We want to provide the best fit possible, and if you are rushing the process, we can't guarantee that it will be the best fit possible!

Till later,
Caesar...

Friday, February 10, 2006

You got a screw loose??



Are your coils loose or are you getting a clicking sound? This is not really common but it can happen... The coil on the Z-CoiL is held on by a screw that is reached by removing the insole. You will see a small flap, and under that flap is the screw.

Sometimes, depending on your use, the screw can come loose. If this happens, either come on in and we will tighten it or use a phillips screwdriver to tighten it up yourself.

If it comes too loose, the top of the coil, called the Z-Nut, can get separated from the coil. This needs to be reglued, which takes about two minutes in the store. Normally, if this happens, you will get a clicking sound. So come on in and we will fix it for you!

Z-CoiL Footwear is more than just a shoe, so sometimes things like this can occur. Hopefully, the pain relief you receive is well worth it!

Till later,
Caesar...

Thursday, February 02, 2006

Testimonial - JoAnn and Gregory Batcheller



JoAnn and Gregory live in Southern California and purchased their Z-CoiL's in Grand Junction Colorado in 2002. JoAnn had suffered from a bad lower back, neck issues and migraine headaches. Gregory had similar problems with his back and also his shoulder.

"I saw Z-CoiL's demonstrated at the Christmas Fair," says JoAnn. "The demonstrator let us try on a pair and walk around inside the fair to try them out.

"I was hooked on the shoes immediately! My headaches went away, my back felt immediately better and I have been wearing them religiously since then. I recommend my Z-CoiL's to everybody," concludes JoAnn.

Gregory had similar results from his footwear.

"My Wife and I saw the Z-CoiL's at a Christmas Fair and we each tried a pair on," says Gregory. "We immediately realized that these were the shoes for us...

"Our backs, shoulders and bodies felt better almost immediately. We each bought a pair on the spot! Since then, our family and friends have all bought a pair of the Z-CoiL's," concludes Gregory.

JoAnn's mother and father live in this area, and they recently purchased a pair for each of them. She was sharing that her mother was barefoot a couple of weeks ago and tripped over a treadmill and fell, seriously injuring herself. She had been in bed not able to walk. JoAnn came into town and told her to put her Z-CoiL's on and they were going out to eat. Sure enough, with her Z-CoiL Footwear, she was able to stand and walk to the car and into the restaurant, where she couldn't without them!

Till later,
Caesar...

Wednesday, January 25, 2006

Revitalize your Z's!

Are your Z-CoiL's looking a bit tired and worn? Kinda like this??



The above clogs came from one of our customers who bought her Z-CoiL's originally from another dealer over 4 years ago. Since then, she has bought a pair of Taos Clog Straps from us, but does not want to wear them at work. So, she wanted to refresh her old pair and give them new life. She asked if our resident artist, Allison, could give them new life... and this is the result!



With some paint and a new set of heels, they look fantastic! So, if your footwear is looking a bit ragged on the edges, let us give them a tune-up and a paint job to make them fresh!

Till later,
Caesar...

Monday, January 23, 2006

Testimonial - Alfonso Castaneda



Al first purchased his Z-CoiL Footwear in July, 2005. He is the owner of the best Mexican restaurant in a small town south of here, San Juan Batista. Al was suffering from heel spurs which was impacting his ability to run his business.

"I was limping a lot plus I always had a lot of pain," says Al. "Now, I am so happy to say that I have no more pain and no more limping!

"The best thing is that now when I put on my regular shoes or tennis shoes, I don't have pain or limping. I tell everyone I can about these great shoes. I am the type of person that when something is good, I want the world to know!" concludes Al.

Al stopped by the store to see the new styles and pick up more cards. If you are in San Juan Batista, stop in at Dona Esther's Mexican Restaurant and have a great meal! You won't regret it...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
DOÑA ESTHER RESTAURANT (831) 623-2518 25 Franklin Street

Mon-Fri: 11 am - 10 pm, Sat: 9 am-10 pm, Sun: 9 am-9 pm
All You Can Eat Buffet Sundays 9 am-1 pm

Authentic Mexican food, full service cocktail lounge, patio dining, live entertainment on weekends, banquet room available
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Till later,
Caesar...

Sunday, January 22, 2006

Testimonial - Raenna Lanphear



Raeanna first came to our store in May, 2004 with, as she puts it "bad, bad feet!" She was suffering from plantar fasciitis and heel pain. Raeanna works in a warehouse on her feet for long shifts on concrete... which has taken a toll.

"I came into the store one day when I was having a very hard time walking," says Raeanna. "I have worn every style of walking she and have had orthotics for years in my shoes, but nothing was working.

"So, I thought I would try Z-CoiL's. They are the only shoes I can wear! They save me every day. I can walk all over the place," concludes Raeanna.

Raeanna was picking up her fourth pair of Z-CoiL's... another pair of Freedom 2000's to add to her collection!

Till later,
Caesar...

Thursday, January 19, 2006

Testimonial - Bernadette Solis



Pictured above is Bernadette Solis and her little one. Bernadette first came into our store in May of 2004 suffering from pain caused by plantar fasciitis and scoliosis.

"I have been battling with plantar fasciitis for two years +," says Bernadette. "I have undergone steroid injections but they only helped me temporarily.

"My doctor had suggested that I have surgery to correct my bone again. I was in a lot of pain until I was introduced to Z-CoiL. I don't need to have surgery and I am totally pain free!" concludes Bernadette.

Bernadette was in getting a second pair of Z-CoiL's when we went through the referral list. After deciphering some of the referrals, like Bernadette the charge nurse, or Bernadette the ER nurse, we determined that she indeed qualified for a FREE PAIR!

Congratulations to Bernadette! Enjoy!

Till later,
Caesar...

Saturday, January 14, 2006

Customer Service!



I have written about customer service before, and today, we had an affirmation that we are doing great in this area! We received an unsolicited letter from a new customer who came into our store with her mother for a pair of Z-CoiL's.

Dear Andrew,

I am writing to thank you for the great customer service you provided in assisting my mother, my sister and I to purchase our Z-Coil Pain Relief Footwear on Saturday, January 7, 2006 and on Wednesday, January 11,2006 respectively. Each one of us brought home a pair of nice shock­-absorbing shoes. We like them very much as they are comfortable to fit on our feet and they function as described.

We concluded after visiting your store that you are a neat sales associate. Your professional knowledge about the products your store carries is apparent: you brought to us various relevant information about the shoes and in what way they might help. Your customer-oriented attitude is easy to tell: you went back and forth the showroom and the storeroom many times to check for the availability of the different styles and/or sizes for us happily. You also made sure the shoes were of custom fit on us before we left the store.

Your smile is beyond compare. Our ultimate comment is that you commit yourself to great sales service. We have to specifically thank you for your patience and your enthusiasm as we had taken prolonged time to reach our final decision as to our selection. We just want to express our feeling that it has been a nice experience to shop in EZ-Shoes. We all got what we want and we thank you!

We believe that we can count on your words for any after-sale service that we might need in future, albeit has not happened yet.

Once again, great products and excellent service! Please feel free to use this letter as a testimonial for your service/products/store.

Sincerely,
Susan Ho
Happy Customer

Thank you, Susan, for recognizing the effort that goes into our process and for allowing us to share the experience that you had! You know you can count on us also to follow through with any issue that may arise as you wear your Z-CoiL Footwear. And thank you, Andrew, for living up to our customer's expectations!

Till later,
Caesar...

Saturday, January 07, 2006

A Tale of Two Nurses!

One of our dealers, Debi Rogers, wrote this and it is a story we hear all the time in our store! Enjoy!



A Tale of Two Nurses

There once was a lady who worked as a nurse,
Whose 12-hour shifts left her ready to curse.
Her knees and her feet would be screaming in pain,
And her back felt as if she'd been hit by a train!

She tried to relieve it with heat and with ice...
And pain pills and bourbon... and green tea and spice.
She'd get some relief but the next day would be
As painful as ever - would she never be free?

Then one day another nurse stopped by her place
With a spring in her step and a smile on her face.
And behold on her feet were some funky new shoes!
"Yeah, they're strange, " said her friend, "but here's the good news..."

"That cool little coil on the heel of the shoe ......
It reduces the impact - it cuts it in two!
I'm telling you girl - your pain will be gone...
So lets go to the store and try a pair on!"

So she went to the store with her friend by her side
She tried on a pair and said "Wow, what a ride!"
It felt like she walked on a pillow of air
And she knew in a moment - she must have a pair!

Back at work, she felt good - and she thanked her good friend
For those great Z-CoiL shoes brought her pain to an end!
So my friend, if long hours on your feet you must toil,
Give your body a gift - try a pair of Z-CoiL!

--- Debi Rogers

Mike and Debi Rogers
Z-Life
1555 East Bay Drive
Largo, FL 33771
727-584-6700

==============================

Thanks again, Debi, for your creative talents! I think some people out there will identify with this...

Till later,
Caesar...
__________________

Friday, January 06, 2006

Testimonial - Steve Homen



Steve Homen and his wife, Brittany, are both emergency room RN's, working long and furious hours. Steve also holds a second job as an operating room RN at a second hospital. He had been suffering from bad knees when he first came into our store in August 2004 and purchased a pair of black Taos Clogs.

"My first purchase was August 2004 for work," says Steve. "I work in an ER and an OR and am on my feet 8-16 hours a day.

"Z-COiL's help with my back and keep pressure off of my knees. They are the best shoes I have ever had for standing on my feet all day!" concludes Steve.

He wanted a second pair for himself and chose the new SkyWalker soft upper. Brittany decided to take the plunge and also purchased a pair of SkyWalker's for use in her job.

Till later,
Caesar...