Menagerie of people!

We had a real mix of people in the store today! It ranged anywhere from a doctor in occupational medicine, working trying to get people back to work, an artist, a retiree and a teacher in a prison! The interesting part is that they all relate to each other and the situation that they are going through... We all wonder about the pain we go through, but spend one day in my store, and you will see how much you have to be thankful for! We see people who have been in pain for three or more years who have some instant relief from that burden they are carrying in just 30 minutes in our store! Talk about making you feel good... Just to know that you have improved someone's life is tremendous.

We send out cards to everyone who purchases a pair of shoes from us about 4-6 weeks after they have owned the shoes. This gives them some time to get used to them and hopefully realize some benefit from the footwear. We also pride ourselves on service, taking the shoes off and putting the shoes on a potential customer. I was asked today if I destroy all cards that have negative feedback, since all of the testimonials you see are positive. The fact of the matter is that we treat the feedback cards very seriously, and follow up with any comment that comes back negative. We want people to be comfortable in our footwear and want to make sure that if there is an issue, we get it resolved as soon as possible. If you have purchased a pair of footwear from us, even if it is beyond our return policy, please contact us and we will work with you to make sure that we have a quality fit and you are satisfied.

Till later,

Caesar...