We had a first time customer in the store today at the same time that we had another loyal customer who had come in for an adjustment. I was asked if you had to come in regularly for adjustments.
What we find is that many people never need to have their footwear adjusted after their purchase. On the other hand, we do have people who wear the shoes for awhile and realize that they have some pressure in some area and it is making them uncomfortable. We will always take care of those issues. We also have people who come into the store with very severe injuries or very swollen feet. We adjust the shoes to make them comfortable, but after a period of time in the shoes, their injury heals or their swelling goes down, and the shoes no longer are fitted appropriately. Again, feel free to stop by and we will make sure that we take care of those issues and get the footwear feeling comfortable again.
There is no charge for those types of adjustments because we want satisfied customers who will help spread the word about the product and service we provide!
Till later,
Caesar...
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