Saturday, August 14, 2004

It takes time for a quality fit!

As most of you are aware, Z-CoiL's are not typical footwear. There are many adjustments we can make to ensure that you feel very comfortable in the footwear. Because of this, a first time fitting can take anywhere from 45 min to 2 hours, sometimes more!

Today was a very busy day in the store. Of course, the busiest time was when one of us took a lunch break and 7 people showed up for shows, plus brought their families who wanted to try on footwear! Handling that many people with only one staff person is difficult, and we try our best to ensure we are servicing everyone as quickly as possible while still giving them the attention they need and deserve.

So, we really appreciate your understanding and patience as we work to ensure that you are fit with the appropriate footwear and they are adjusted correctly!

Till later,
Caesar...

No comments: