Tuesday, February 05, 2008

New Test Drive / Return Policy!



We have instituted a new test drive and return policy, not that anyone would want to return their Z-CoiL's!

If you are dissatisfied with your footwear for any reason during the first 14 days after purchase, you may either:

  • Visit any participating Z-CoiL® distributor for a free fitting adjustment or repair; or
  • Return the footwear during the first 7 days with your sales receipt to the store that you purchased it from in San Jose or San Francisco for an exchange of equal value or for a refund (minus a $10 return fee to cover costs) provided the footwear is in like-new condition and in the original box. After 7 days, you will be charged a return fee of 20% to cover cleaning and repackaging of the product or the costs associated with returning the product to the home office.

We have faith in our product and want you to know that you can feel comfortable trying Z-CoiL Footwear to relieve your pain. We do hope that if something is not right with the footwear, that you give us a chance to adjust them and make them right... but if we can't, rest assured that you can get a refund.

Until later!

Caesar...